PRIVACY POLICY

AGRIP BALLS – www.agrip-balls.com

  1. Data Controller

Personal data collected on the website www.agrip-balls.com is processed by:
AGRIP BALLS
Email: [contact@agrip-balls.com]

  1. Data Collected

During browsing, account creation or order placement, we may collect:

  • Last name, first name, company name (for professionals)
  • Postal address, email, phone number
  • Billing and payment data
  • Order history
  • Connection and browsing data (cookies, IP address, logs)
  1. Purpose of Processing

The collected data is used to:

  • Manage orders and deliveries
  • Manage customer relationships and after-sales service
  • Send commercial communications (if consent given)
  • Improve website navigation and security
  1. Legal Basis

The processing of your data is based on:

  • Contract execution (order management)
  • Legal obligation (billing, accounting)
  • Consent (commercial prospecting, newsletters)
  • Legitimate interest of the Seller (website security, fraud prevention)
  1. Data Recipients

The data is intended for AGRIP BALLS and its technical service providers (host, carriers, payment providers).
It is not sold to third parties.

  1. Data Retention Period
  • Customer data: 3 years after the end of the commercial relationship
  • Billing data: 10 years (legal obligation)
  • Cookies: 13 months maximum
  1. User Rights

In accordance with GDPR and the Data Protection Act, you have the following rights:

  • Right of access, rectification, deletion
  • Right to limitation and objection
  • Right to data portability
  • Right to withdraw your consent at any time
  • Right to file a complaint with the Data Protection Authority (www.cnil.fr)

To exercise your rights, contact us at: [contact@agrip-balls.com]

  1. Data Security

AGRIP BALLS implements technical and organizational security measures to protect your data against any loss, alteration, unauthorized access or disclosure.

  1. Cookies

The website uses cookies to improve navigation and perform visit statistics.
You can manage your preferences through your browser or the cookie banner displayed during your first visit.